Customer Service

[Article] We're all customers, and increasingly, many of us find ourselves on the other end of the equation, having to deal with clients. A look what constitutes the very important business of customer service in our two-part series.


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In a world where business is cut-throat, and companies companies compete for market share, consumers have a greater choice when it comes to products. In order to win their dollar, a company has to capture their interest, and excellent customer service is likely the way to do it. Customers remember...
This article was published Sunday, 22 April, 2007 by AFP
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Customer Service


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