How a pensioner made Spanish banks rethink counter services

[Article] Espagne : Un retraité fait plier les banques.


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How a pensioner made Spanish banks rethink counter services.Anover de Tormes (Spain) (AFP) - It was his bank's limited counter service and indifference to his struggles with ATMs and apps that forced a Spanish pensioner to act, highlighting the panic the digital revolution is causing many older people....
This article was published Tuesday, 1 March, 2022 by AFP
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Carlos San Juan wrote a manifesto called 'I'm elderly, not an idiot' which picked up nearly 650,000 signatures of support on the Change.org online platform © AFP/File Javier SORIANO


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